Playbrush

General FAQ 9

• What is the Playbrush Smart and the Playbrush Smart Sonic?
• How do the Playbrush Smart and the Playbrush Smart Sonic work and what are their features?
• Who are the Playbrush products for?
• Which mobile devices are compatible with Playbrush?
• Which manual toothbrushes work with Playbrush Smart?

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Technical FAQ 8

• How to charge the Playbrush Smart and the Playbrush Smart Sonic?
• How do I turn on my Playbrush Smart/Playbrush Smart Sonic?
• How do I connect Playbrush with my phone via Bluetooth?
• Why isn't it possible to connect via Bluetooth?
• How to enable location permissions in Android 6.0?

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Game FAQ 5

• How many games are available?
• Where can I download the playbrush games?
• How can I monitor the progress of my child?
• Can I synchronize my child’s progress on two different mobile phones/tablets?
• Wir stecken in einem Level fest. Was können wir machen?

Subscription FAQ 31

• Why should I upgrade to a Playbrush Subscription?
• Why is my child’s cleaning data in the weekly brushing report blocked/greyed out?
• Why do I not have access to the detailed brushing statistics in the Playbrush app?
• I have not received the payment of my credit yet on PayPal. What now?
• I do not have a PayPal account, how can I pay off my Playbrush credit?

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