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FAQ for Playbrush
General - Playbrush Kids
What is the Playbrush Smart and the Playbrush Smart Sonic?
How do the Playbrush Smart and the Playbrush Smart Sonic work and what are their features?
Who are the Playbrush products for?
Which mobile devices are compatible with Playbrush Kids App?
Which manual toothbrushes work with Playbrush Smart?
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Technical - Playbrush Kids
How to charge the Playbrush Smart and the Playbrush Smart Sonic?
How do I turn on my Playbrush Smart/Playbrush Smart Sonic?
How do I connect Playbrush with my phone via Bluetooth?
Why isn't it possible to connect via Bluetooth?
How to enable location permissions in Android 6.0?
See all 7 articles
Game - Playbrush Kids
How many games are available?
Where can I download the playbrush games?
How can I monitor the progress of my child?
We're stuck at one level. What should we do?
Subscription - Playbrush Kids
Why should I upgrade to a Playbrush Kids Plan?
Is Playbrush Kids App only usable with a Playbrush Kids Plan? Do I necessarily need a Playbrush Kids subscription?
Why is my child’s cleaning data in the weekly brushing report blocked/greyed out?
Can I synchronize my child’s progress on two different mobile phones/tablets?
I have not received the payment of my credit yet on PayPal. What now?
See all 31 articles
General FAQ for Playbrush Smart One
Why is Playbrush Smart One more intelligent than your regular toothbrushes?
What makes the Playbrush App special?
What is the recommended age for Playbrush Smart One?
How many brushing modes are there? Where can I adjust them?
Which brush heads fit Playbrush Smart One? Where can I buy them?
Playbrush Smart One Subscription Plan
Is it worth the money?
Have you bought more than one subscription with the same email address?
Can I use Playbrush Smart One without a Playbrush Plan? Why do I need a Playbrush Plan?
How can I cancel my subscription?