We're stuck at one level. What should we do?

To advance to a new level in the Utoothia games (except Utoothia Sky), all medals must be collected within that level. You can view the medals by clicking on the purple button with the ribbon and star. 

When you click on a medal, a window will appear explaining the medal and your current progress in more detail. Gray-colored medals still need to be earned.

Overview of the medals:

• Endurance Medal: Your child must brush twice a day (morning and evening). If, for example, 0/2 is displayed, it means that brushing twice a day hasn’t been completed in this level yet. Your child needs to brush twice a day for two days (in some games, these days must be consecutive, otherwise the progress counter will reset).

• Top inside / Bottom inside / Left outside / Right outside: Your child must brush these specific areas for a certain number of seconds.

• Regularity Medal: Your child must brush at least once a day — the required number of days must be consecutive.

• Accuracy Medal: A specific number of seconds per side must also be reached here.

• Performance Medal: In Utoothia, your child must stop a certain number of Crobies.

• Consistency Medal: Your child must brush at the correct speed for at least 60 seconds on consecutive days.

• Skill Medal (only in Utoothia Paint): All 4 pictures per chapter must be colored in to earn this medal.