When can I expect the brush heads delivery?

Modified on Thu, 17 Jul at 10:05 AM

Single Purchase:


When purchasing brushes outside of a subscription, delivery of the brush heads usually takes 3–6 working days. During periods of increased postal volume (e.g. Easter or Christmas) or in rural areas, delivery may take up to 10 working days in exceptional cases.


Brush Heads on Subscription:


Replacement brush heads are delivered after the end of the 30-day trial month and once the annual fee for the selected package has been paid.
If your children need brush heads earlier, just let us know at support@playbrush.com.


Once the annual fee has been charged, the same delivery times apply as for single purchases.

Please note that brush heads are not included in the Motivation Set. They are only included in the All-Round Carefree Set.


You can find more information about your subscription in the GUM Playbrush app under "My Plan".

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