I have a GUM Playbrush Kids Plan, my kids have brushed but the brushing statistic is not visible?

Only customers with a GUM Playbrush subscription have access to their children's detailed bruhsing statistics. If you are a GUM Playbrush Plan customer and still do not see any reports, please make sure that the email address you provided when you purchased your GUM Playbrush plan is also used when you signed up for the game. If you use a different email address, please log out "GUM Playbrush" App and re-register with the email address you used to purchase the GUM Playbrush subscription.

You can find more information about accessing your subscription here.